Self-Expression in the Age of Social Media: Are We Slaves to SNS?

Woman Looking At Her Phone

How can we use SNS in a way that allows for healthy self-expression and the building of genuine human relationships?

Woman Looking At Her Phone
Woman looking at her phone

Introduction

Let’s start by defining self-expression in the context of social networking services (SNS). Self-expression on SNS involves sharing personal thoughts, feelings, experiences, and creativity through digital content such as texts, images, and videos. This includes various forms like creating profiles, posting, commenting, and sharing. Now, let’s dive into the discussion.

Mark Zuckerberg’s Perspective

I believe that SNS is an innovative tool that broadens human potential. When used properly, it can promote personal growth and global connections.

Sherry Turkle’s Perspective

On the other hand, I argue that current SNS undermines our fundamental communication abilities and fosters superficial relationships, making a fundamental rethinking necessary.

Discussion Point

How can we use SNS in a way that allows for healthy self-expression and the building of genuine human relationships?


SNS democratizes self-expression, providing a platform for everyone to share their voice with the world. According to our data, billions share their stories daily through Facebook and Instagram, connecting with communities. This is one of the most innovative means of self-expression in human history.

That’s just a superficial illusion. My research shows that self-expression on SNS often leads to a “performed self,” distancing individuals from their true selves. Evidence from my studies since 1995 highlights that digital communication inhibits deep human connections.

SNS serves as a modern digital agora. Our platform allows artists to share their work, activists to call for social change, and entrepreneurs to present innovative ideas. This is not merely a means of self-expression; it has the power to transform society.

That “digital agora” creates a cycle of shallow approval-seeking. My research at MIT Media Lab shows that excessive SNS use hinders essential self-understanding and fosters anxiety and loneliness. We are caught in the illusion of being “connected.”

That’s a misinterpretation. Our platform uses advanced algorithms to offer optimal expression opportunities for individual users. With tools like Instagram Reels and Facebook Live, we enable richer communication through diverse means of expression.

But those algorithms are part of the problem. They turn people into slaves to quantified approval like “likes,” distorting true self-expression. In my book “Alone Together,” I discuss how these digital “connections” often isolate people instead.

Our algorithms amplify diverse voices. For example, our platform enables small communities and individual creators to reach audiences worldwide, something traditional media could never achieve.

That “diversity of voices” is merely creating homogeneous echo chambers. My latest research, “Reclaiming Conversation,” reveals that 83% of SNS users tend to interact only with like-minded individuals. This cannot be considered healthy self-expression.

That’s a biased view based on outdated data. Our 2023 internal survey found that 65% of Facebook and Instagram users reported meaningful interactions with people from different cultures and backgrounds. SNS acts as a cultural bridge.

Instead of relying on convenient internal data, look at independent research. A study I conducted with Harvard University showed that 93% of self-expression on SNS is filtered to be “socially desirable.” This is self-censorship and suppression of true self-expression.

But isn’t that a natural form of human communication? In the real world, we adjust our self-expression based on context. SNS provides a platform for us to do this more effectively and to a broader audience.

That comparison isn’t appropriate. Adjusting ourselves in the real world occurs within the context of direct human relationships. In contrast, self-expression on SNS becomes a performance aimed at an unknown audience. I analyze this in my book “The Second Self,” showing that such performative self-expression leads to the fragmentation of personal identity over time.

Rather than fragmentation, we should see it as an opportunity for multifaceted self-expression. For instance, Instagram’s story feature allows users to share everyday moments, enabling more natural self-expression. Our statistics show a 48% increase in posting frequency after introducing the story feature, promoting more casual self-expression.

That “casualness” is the problem. My joint research with Carnegie Mellon University indicates that frequent posting on SNS reduces opportunities for deep self-reflection and sincere dialogue. Quantity compromises quality. Additionally, what you call “natural self-expression” is often just behavior patterns guided by algorithms.

Our algorithms promote richer self-expression and dialogue by providing optimal content based on users’ interests. This creates a space for personalized expression that traditional media could not achieve.

However, this personalization actually creates “filter bubbles” that trap individuals within narrow interests. My latest research at MIT shows that 78% of heavy SNS users tend to encounter information that reinforces their existing beliefs and values. This hinders intellectual growth and true self-understanding.

Short Break: Temporary Conclusion

Objective Analysis of Both Positions

In analyzing the arguments regarding SNS and self-expression, Sherry Turkle’s position appears to be more compelling for several reasons:

Presentation of Independent Research Data

  • Turkle provides verifiable data from third-party research, such as studies conducted with MIT and Harvard.
  • She presents specific figures, like the 83% tendency for homogeneous interactions, which supports her empirical argument.

Long-Term Research Experience

  • Her insights are based on ongoing research dating back to 1995.
  • She has systematically built theories through multiple publications.

On the other hand, Mark Zuckerberg’s arguments tend to rely on:

  • Dependence on internal surveys, which may lack objectivity.
  • A focus on ideological claims rather than quantitative data.
  • While he emphasizes the functional advantages of the platform, he falls short in addressing its psychosocial impacts.

Constructive Conclusion

Integrating both perspectives leads to the following constructive conclusion:

  • SNS has indeed democratized opportunities for expression, but its use requires conscious limitations and management.
  • It is desirable to leverage the benefits of technology while fostering deep human relationships and self-understanding.
  • Increasing transparency of algorithms is essential for developing a healthier space for self-expression.

This conclusion suggests a constructive direction for the future of SNS, incorporating valid arguments from both sides.


Restarting the Discussion

Well, SNS is a tool, and its value depends on how it’s used. Our latest feature developments aim to promote deeper conversations. For instance, the group function allows people with shared interests to engage in meaningful discussions.

Tools shape their users. My research shows that the design of SNS tends to promote shallow relationships. However, I agree with your idea of “deep conversations.” The key is how we achieve that.

As a specific proposal, we are considering implementing time management features and AI moderation to encourage high-quality discussions. It’s important for users to understand their usage patterns and use the platform more consciously.

I appreciate that direction. I would suggest introducing educational programs to help balance face-to-face communication with SNS use.

Agreed Conclusion:

SNS can be a beneficial communication tool if accompanied by appropriate usage guidelines and education.

Key Elements:

  • Responsible design from the platform side and conscious use from users are necessary.

Specific Improvement Measures:

  • Visualization and management of usage time.
  • Implementation of features that promote high-quality discussions.
  • Strengthening digital literacy education.
  • Creating guidelines that emphasize the balance between real and digital interactions.

Recommendations for General Users:

Position SNS as a “supplement” for information gathering and communication, rather than the primary means of communication.

Set a daily usage limit and stick to it.

Be mindful of balancing interactions on SNS with face-to-face communication.

Before posting, consider whether the message is truly valuable for yourself and others.

Regularly practice digital detox.

SNS Dependence

Let’s address the issue of SNS dependence. This is indeed an important topic, but we are already taking measures to tackle it. For example, we’ve implemented notification features on Instagram to alert users about their usage time, helping to prevent excessive use. Furthermore, this phenomenon of “dependence” can actually be seen as a reflection of people’s strong desire for social connection.

That logic is dangerous. Justifying alcohol or gambling addiction as a “social desire” is similarly flawed. Research from Stanford University shows that SNS dependence activates the same neural pathways as traditional addictions, significantly impacting the brain development of young people.

However, we also need to consider the economic aspect. SNS is creating new economic ecosystems. The influencer marketing market is providing millions of people with new income opportunities.

Are you aware that, alongside these economic benefits, the mental health of young people is rapidly deteriorating? WHO reports a clear correlation between excessive SNS use and the rise of anxiety disorders and depression among youth. This social cost far outweighs the economic benefits.

That’s why we are investing billions of dollars in the development of next-generation Meta AI, implementing content filtering that considers users’ mental health. This demonstrates our commitment to balancing business and social responsibility.

AI filtering is merely a superficial remedy. My latest research at MIT indicates that the revenue model of SNS platforms is designed to grab users’ attention and promote dependence. We need a fundamental reevaluation of the advertising-dependent model.

That’s an interesting point, but the advertising model is what allows people around the world to use our services for free. Our internal data shows that appropriate advertising can actually help users in their information searches and improve their quality of life.

That perspective seems to come from a corporate standpoint. A joint study with Oxford University shows that the excessive commercialization of SNS distorts its original function as a social network. In developing countries, there are reports that SNS actually exacerbates the information gap.

In developing countries, SNS plays a crucial role. For example, in India, millions of small businesses connect with customers through WhatsApp, achieving economic independence. Additionally, our Free Basics program contributes to closing the digital divide.

Let’s examine the reality behind that “contribution.” While you mentioned India, my field research shows that the spread of SNS has led to the breakdown of traditional communities and a surge in online scams. Vulnerable populations, particularly the elderly and those with lower education levels, are especially at risk.

We are actively addressing those issues as well. With the implementation of AI-based fraud detection systems, we have removed over one billion fraudulent accounts in 2023 alone. We are also investing in digital literacy education programs.

However, those measures do not provide a fundamental solution. According to recent research from the University of California, Berkeley, the rapid spread of SNS platforms is causing serious friction with existing social structures and cultural values, particularly in developing countries. It also accelerates political division and the spread of misinformation.

That perspective is one-sided. Consider the role our platform played during the Arab Spring. SNS supported democratization movements and acted as a catalyst for social change. Moreover, during the COVID-19 pandemic, it contributed to the dissemination of accurate health information.

While you refer to the Arab Spring, subsequent studies have shown that SNS has deepened political divisions and has been used as a tool for mobilizing extremists. Regarding the pandemic, WHO reports indicate that the spread of misinformation contributed to vaccine hesitancy in many cases.

This is not merely a technical issue; it relates to the very fabric of society. We need to take more seriously the dangers of a profit-driven platform becoming central to people’s social lives.

Conclusion

Key Points from Both Sides

Reflecting on our discussion, I recognize the challenges associated with SNS and propose concrete solutions to address them. These include diversifying revenue models, increasing transparency, and strengthening user protection.

It’s worth considering those proposals. From my perspective, reform should focus on three key areas:
Thorough Privacy Protection
Ensuring Algorithm Transparency
Prioritizing Digital Well-Being

Areas of Agreement

  • The necessity for responsible management that considers the social impact of SNS.
  • Design principles that prioritize user health and safety.
  • The importance of digital literacy education.

Practical Recommendations for General Users

Usage Management

  • Set daily usage limits in 30-minute increments.
  • Avoid SNS use for two hours before bedtime.
  • Designate one day a week for digital detox.

Information Literacy

  • Develop a habit of verifying information sources.
  • Fact-check before sharing content.
  • Validate information through multiple sources.

Mental Health Management

  • Avoid comparing oneself to others on SNS.
  • Prioritize real-life relationships.
  • Establish methods for coping with negative reactions.

Productive Use

  • Utilize SNS for learning and skill enhancement.
  • Engage in professional networking.
  • Collect and share valuable information.

Final Thoughts

This conclusion aims to balance the social responsibility of platform providers with the proactive use by individual users. By viewing SNS as a tool to be effectively utilized, we can propose more constructive ways to engage with these platforms.

This discussion could continue, but for today, I will take my leave. Thank you very much.

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